Yes, we do ship WORLDWIDE.

Shipping($50): Orders typically dispatch within 2 to 5 business days.

Transit time is not included in the lead times stated above because transit times vary so dramatically. The above timeframe doesn't cover jewelry crafting.

If you need an order to ship by, or arrive by, an specific date we urge you to type in “order notes” section provided during check out. We’ll do our best to exceed your request or attempt to reach you and advise the best we can do.

Note: We do not shipped on Weekends & Holidays.

P.S.: We do not ship to PO boxes.

Yes, Please email us on wholesale@loosegrowndiamond.com – We will try our best to make it as fast as we can.

For all the orders below $2,500 cart total – The diamond certificate shipped with individual shipment via USPS/UPS/FedEx/Aramex.
This is applicable to orders outside the USA.

You can obtain the status of your current orders on the “Orders” under “My Account” page.

Once dispatched you should be able to track your order on the shipping company’s website using the tracking number we have given you.

If you are from the United States you don’t need to pay any customs duties/fees.

Other countries customers have to pay the duties and taxes. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. We don’t have any exact figure of how much duty as it depends on the state/country government. Please check your government website for the same.

PS: Please be aware that we cannot guarantee making lower invoice.

Yes, you need to pay the customs duties/tax as per your country’s import rules which would be payable directly to the shipping company.

PS: Please be aware that we cannot guarantee making lower invoice

Email us on wholesale@loosegrowndiamond.com OR Contact customer service at +1 929-919-5214 Monday to Friday from 9:00 AM to 5:00 PM Eastern, and they would gladly help you track the package for you.

Oftentimes we can set up a hold for pickup at an approved local FedEx location. Reach out to a support representative in chat or e-mail wholesale@loosegrowndiamond.com for help setting it up.

With effect from July 1, 2020 the US-Mexico-Canada (USMCA) Trade Agreement exempted duties on Engagement Ring & Jewelry made/assembled in the USA. There will be no duties for jewelry that is made in the USA.

Absolutely! You can have the package shipped to a FedEx Ship Center or a FedEx Print and Ship to be Held for Pickup, where it can be held for up to 2 Business days. In case of Pick Up, please email us at wholesale@loosegrowndiamond.com with the nearest FedEx Pickup location.